Every industry has its own language, and freight has more than most. When you're
new, half the battle is just understanding what a broker is actually saying on the
phone. Here are the terms that come up most — defined the way I'd explain
them to you over coffee.
The documents that get you paid
These three are your payment trail — and they come in this order. The
rate con sets what you'll be paid, the BOL
proves what you hauled, and the POD proves you
delivered it. Together they're the packet you (or your factoring company) send to
get paid. Lose or skip one and your money waits.
- 1. Rate Confirmation ("rate con") — what you'll be paid
- Comes first, before you roll. The written agreement between you and the broker for
a specific load: the agreed rate, pickup and delivery details, and any special terms.
This is the number you'll bill against, so read it carefully and keep it — no
rate con, no proof of what you were promised.
- 2. BOL (Bill of Lading) — what you hauled
- Created at pickup and travels with the freight. The legal document listing what's
being hauled, who's shipping it, and who's receiving it. Get it signed and
clean (no damage noted) at pickup and delivery — a signed BOL is the
backbone of your payment packet.
- 3. POD (Proof of Delivery) — that you delivered
- The final piece, captured at the receiver. The signed paperwork confirming the
load was delivered — very often the BOL signed by the consignee at drop-off.
This is what closes the loop. No POD, no payment.
If you factor your invoices: the NOA
When you use a factoring company, one more piece of paper sets up the
whole payment trail: the Notice of Assignment (NOA). It's a
short letter your factor sends to your broker or customer telling them that
your invoices have been "assigned" — meaning pay the factor,
not you.
- NOA (Notice of Assignment)
- The letter from your factoring company directing your customer to send
payment for your invoices to the factor. Once it's on file, every invoice
you bill that customer is paid to the factor, who then funds you. Brokers
and shippers take NOAs seriously — if they pay around it (i.e. pay
you directly after receiving an NOA), they can end up paying twice. So
never tell a customer to ignore an NOA, and don't try to
bill an account around it. The good news: with a full-service factor like
mine, we send the NOA and manage the relationship for you
— you just keep hauling.
The players
- Broker
- The middleman who connects shippers with carriers. They find the freight and
take a cut; you haul it. Good ones are worth their margin.
- Shipper
- The company that owns the freight and wants it moved. Working "direct" means
dealing with the shipper instead of through a broker.
- Consignee
- The receiver — the business or person the freight is being delivered to.
Load types
- FTL (Full Truckload)
- One shipment fills (or pays for) the whole trailer. Simpler and usually your
bread and butter.
- LTL (Less Than Truckload)
- Smaller shipments from multiple customers share one trailer. More stops, more
handling.
- Reefer
- A refrigerated trailer (and the loads that need it) — produce, frozen
goods, anything temperature-controlled.
- Dry van
- The standard enclosed trailer for non-perishable freight.
- Flatbed
- An open trailer for oversized or oddly shaped freight — lumber, steel,
machinery — usually requiring straps and tarps.
- Drayage
- Short-haul moves, typically hauling a container to or from a port or rail
yard.
Money, miles & time
- Deadhead (empty miles)
- Miles you drive with an empty trailer — usually to get to your next
pickup. Deadhead burns fuel and time but earns nothing, so always factor it into
whether a load actually pays.
- Detention
- Pay you're owed when a shipper or receiver holds you past the free loading/
unloading window (often two hours). Document your arrival and departure times to
collect it.
- Layover
- Compensation when you're stuck waiting overnight because a pickup or delivery
can't happen as scheduled.
- Lumper fee
- A charge for third-party workers who load or unload your trailer, common at
grocery and food warehouses. Usually reimbursed — keep the receipt.
- Accessorials
- Extra charges beyond the line-haul rate — detention, lumper, tarping,
extra stops, etc. They add up; make sure they're on the rate con.
- Line haul
- The base rate for moving the freight from point A to B, before accessorials and
fuel surcharge.
- Fuel surcharge (FSC)
- An add-on that adjusts with fuel prices to help cover diesel costs, on top of
the line haul.
- RPM (Rate Per Mile)
- What a load pays divided by the miles. The real number to watch is your all-in
RPM — including deadhead.
- Quick pay
- A broker option to pay you faster than standard terms in exchange for a small
fee. Factoring often does the same job across all your brokers.
Compliance & the road
- MC / DOT number
- Your federal operating authority and registration. Brokers check these before
they'll load you.
- ELD (Electronic Logging Device)
- The device that automatically records your hours of service.
- HOS (Hours of Service)
- The federal rules limiting how long you can drive before resting. They shape
what loads you can realistically take.
- IFTA
- The International Fuel Tax Agreement — how you report and pay fuel taxes
across the states you run.
Keep this page bookmarked — and when something comes up that isn't here, just
call me. Part of my job is making sure you never have to nod along to a term you
don't actually understand.
Find your team — and the right factoring partner
Two relationships make everything else in this business easier. The first is
finding a team to support you. You can't drive, dispatch, sell,
bill, and handle compliance all at once and do any of it well — a good
dispatcher and the right partners take work off your plate so you can focus on the
road and on growing.
The second is finding the right factoring company — one that
does direct billing with real humans, not a faceless app that just
deposits money and leaves you on your own. The right factor invoices your customers
for you, picks up the phone when you call, and treats you like a name instead of a
ticket number. That's exactly how I work.
Questions about a load or a term?
You get a real person who knows the business — never a phone tree. Reach out anytime.
Talk to a Real Human